Loyalty Program

Kimi's Pet Emporium Loyalty Program | Earn Rewards on Every Purchase

Welcome to the Kimi's Pet Emporium Loyalty Scheme — our way of saying thank you for every order you place. Earn points as you shop and redeem them for money off your next purchase. Simple, automatic, and genuinely rewarding.

How It Works

Member Perks

As a loyalty member you'll also enjoy:

• Guaranteed Savings: Accumulate points effortlessly and save on every order.
• VIP Access: Be first to hear about new product launches, seasonal collections, and limited-time offers.
• Exclusive Promotions: Access to member-only discounts and sales.
• Points Never Expire: Shop at your own pace — your points are yours to keep.

Getting Started

1. Join automatically — create an account on the Kimi's Pet Emporium website and you're instantly enrolled.
2. Earn points — points are added to your account as soon as your order is completed. No extra steps needed.
3. Redeem your reward — once you reach 500 points, a £5 discount code is sent straight to your email to use at checkout.

Frequently Asked Questions

When do my points appear in my account?
Points are added automatically once your order is marked as complete, usually within 24 hours.

Can I use my points discount alongside another discount code?
Points rewards and promotional discount codes cannot be combined at checkout. You can choose which to apply at the time of purchase.

What happens to my points if I return an order?
Points earned on returned items will be removed from your account once the return is processed.

Do my points expire?
No — your Kimi's Pet Points never expire. Shop whenever suits you.

How do I check my points balance?
Log in to your account and your current points balance will be displayed in your account dashboard.

Start earning today and let your loyalty pay off.